Create and Sell a Product

Add the things you sell at the front desk, like grip socks, water bottles or mat rentals, as products. Once a product is added, you can sell it from Quick sale, and StudioGrowth takes each sale off your stock so you always know what's left on the shelf.

If you don't see Retail in the side menu, it isn't included in your plan.

Add a product

1. From the side menu, go to Business setup > Retail.
2. Click Add product.

3. Fill in what the product is:

Name – what staff and customers see, for example "Grip socks".

Description – optional. What it is or what it's made of.

Category – optional. Categories group your products in quick sale. Click New category to add one without leaving the form.

Tax – the tax rate for this product. Click Add a tax to add a rate (see "Set up tax" below). Leave it on No tax if the product isn't taxed.

Photo – optional. Click Upload a photo and crop it to a square. Use an image at least 600 px wide. The photo shows next to the product in quick sale.

4. Under Price and stock, leave One item selected and fill in:

Price – what the customer pays.

Cost – optional. What the product costs you. Customers never see it. It's used to work out your profit in the Retail revenue by product report.

SKU – filled in for you from the name (for example "SG-grip-socks"). Type your own code if you have one, such as the barcode number on the packaging.

Stock – how many you have on the shelf right now.

Low stock at – optional. When stock falls to this number or below, the studio gets a low stock email. Leave it empty if you don't want an alert.

5. Leave On sale switched on so the product shows in quick sale straight away. Switch it off if you're not ready to sell it yet.
6. Click Add product.

Products in sizes or colors

If a product comes in sizes or colors, choose Variants instead of One item in step 4. Each variant (for example Small, Medium and Large) gets its own Price, Cost, SKU, Stock and Low stock at. Click Add a variant for each one. In quick sale, each variant shows as its own line, like "Branded T-shirt — Small".

Set up tax

Tax rates and how they're applied are set once for your whole studio.

1. On the Retail page, click Tax.
2. To add a rate, type a Name (for example "VAT" or "GST") and a Rate, then click Add.
3. Choose how prices work with Prices include tax:

Switched on – the tax is part of the price customers see. A $12 product costs the customer $12, and the tax is worked out from inside that amount.

Switched off – the tax is added on top of the price. A $12 product with 5% tax costs the customer $12.60.

Changes in this window save straight away. Click Close when you're done.

Note: Prices include tax applies to every product, not to a single product or rate. If you delete a tax rate, products that used it will have no tax.

Sell a product

1. Click Quick sale in the top-right corner of StudioGrowth.
2. Search for the customer, or click Sell without an account for someone who doesn't have one. (A sale without an account can only include products.)
3. Under Sell or book, click Product. For a sale without an account, this opens by itself.
4. Click Search by product name or SKU and pick the product. You can also scan a barcode into the search box. Repeat for each product in the sale.
5. Use the + and − buttons to change the quantity.
6. Optional: click Discount code to apply a code, or Note to leave a note about the sale for your team.
7. Under Payment, choose how the customer is paying, for example Card or Cash.
8. For a sale without an account, you can type an address under Email a receipt to.
9. Click Take payment.

When you see Sold., click Sell another to start a new sale, or Close.

You can also open quick sale from a customer's profile with the Quick sale button. The customer is already chosen for you.

What happens after a sale

• Stock goes down. Each item sold comes off that product's stock. For card payments, it comes off once the payment is confirmed.
• The customer gets a receipt by email. For a sale without an account, a receipt is sent only if you typed an address.
• The studio gets an email about the sale. It goes to your studio's support email, or to your account email if you haven't set one.
• A low stock email may go out. If the sale takes stock to the Low stock at number or below, the studio gets one email. You won't get another for that product until its stock goes back above the number and falls again.

Check and change stock

On the Retail page, the Stock column shows how many are left. A product shows Low when it reaches its Low stock at number, and Out of stock at zero. Products that are out of stock don't show in quick sale.

When a delivery arrives, or your shelf count doesn't match:

1. Click the product's name to open it.
2. Under Variants, click the three-dot menu next to the item and choose Adjust stock.
3. Choose Add or Remove, set the amount, and add a Note such as "Delivery" or "Damaged".
4. Click Save.

Choose Stock history from the same menu to see every sale, refund and adjustment for that item.

See your retail sales in reports

1. From the side menu, go to Analytics > Reports.
2. Scroll to Retail, or click the Retail filter at the top.

Retail revenue – every retail order, with its status, how it was paid and any refund. You can refund an order from here.

Retail revenue by product – units sold, revenue, cost of goods (COGS) and Gross profit for each product in the period. Refunded items are taken out.

Retail inventory – stock on hand for each variant, and what it's worth at your selling price and at cost.

Things to know

• Profit uses the Cost the product had at the time of the sale. If you add a cost later, earlier sales still count their cost as zero, so they show their full revenue as profit.
• You can't sell more than you have in stock. The quantity in quick sale stops at the stock number.
• When you refund a retail order, Back into stock is on by default and puts the items back on the shelf. Switch it off if the items can't be sold again.
• Taking a product off sale or deleting it removes it from quick sale. Past orders and reports keep it.

Can I change the stock number by editing the product?

No. After a product is added, its stock changes only through sales, refunds and Adjust stock. That way every change shows in Stock history. You can still edit the price, cost, SKU and Low stock at with Edit variant.

If you have any questions, reach out to us at team@studiogrowth.com and we'll get you up and running in no time.