Using POS as an Instructor

Before an instructor is able to use the Point of Sale (POS) feature the admin should give access to the instructor.

Studio Growth allows administrators to grant instructors access to the Point of Sale (POS), enabling them to process customer purchases directly from their instructor account.

Enable POS Access for an Instructor

• From the side menu, navigate to Business Setup.
• Select Instructors.

• Create a new instructor or edit an existing one.

• Complete the required instructor details.
• Navigate to the Permissions tab.

• Enable Allow POS Access.
• Click Submit to save the changes.

Once Allow POS Access has been enabled, the instructor can access and use the Point of Sale (POS) in the same way as an administrator

To use Point of Sale (POS) from instructor account follow these steps:

• Sign in to the instructor account.
• From the side menu, under Actions, click Sell.

• Search for and select the customer you want to complete a purchase for.
• If the customer doesn't already exist, click Add Customer and enter the required details to create a new customer profile.

• Choose the item you want to sell:
  • Pass
  • Class
  • Appointment
  • Series
  • Product
  • Gift Card

• Passes – You can sell multiple passes to the same customer in a single transaction by clicking on Add another Pass and click Process complete the transaction.

When selling a pass through the Point of Sale (POS), you can customize the purchase using the following options:

• Start Date – Set a custom start date for the selected customer's pass. If no start date is specified, the pass follows the activation settings configured when the pass was created.
• Discount – Apply a discount code by clicking Discount, entering a valid discount code, and applying it to the purchase.
• Note – Add internal notes related to the purchase or customer. For example, you can record important information such as health conditions, special requests, or other relevant details. These notes are for your staff's reference and help provide better customer service.

• Classes – You can book the customer into a class and the class needs to assigned to a pass.
• Click Book Class.

• Appointments

• Select preferred Service and Instructor.
• Select Duration.
• Select Date & Time.
• Select the required Pass.
• Click Book Appointment.

• Products – Add one or more retail products to the order by clicking on Add product.

• If you are facing any difficulties, get in touch with us via help.studiogrowth.com and we'll help you to get up and running in no time.