Charge a No-Show Fee


If your studio has enabled the No-Show Fee feature, instructors can charge a fee to customers who book a class but do not attend.

  • Open the Studio Growth mobile app.
  • Tap Classes from the bottom navigation bar.
  • Tap Bookings/Attendance for the class of the customer you want to charge a no-show fee to.


  • Tap Actions for the customer you want to charge a no-show fee.


  • Tap Charge No-Show Fee.



  • Select the preferred payment method.
  • Tap Submit.

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