Change a Customer's Pass for a Class

If a customer accidentally uses the wrong pass when booking a class, an admin can change the pass associated with their booking.

• Go to Classes.
• Click Schedule.

• Select the dates for which the customer used the incorrect pass.
• Click the class.

• Click the three-dot (⋮) menu next to the customer who used the wrong pass.

• Click Change Pass.

  
  

• Select the pass you want to use for the booking.
• Click Use This Pass.