Configure Waitlist Settings


StudioGrowth allows you to choose how customers are notified and booked when a spot becomes available for a class.

  • Go to Settings.
  • Click Business Settings.


  • Scroll down to Reserve and Cancel Policy.
  • Under the waitlist settings, select one of the following options:

Book the next person in line automatically – When a spot becomes available, the next customer on the waitlist is automatically booked into the class.

Let the waitlist race for it – Everyone on the waitlist is notified when a spot becomes available. The first person to claim the spot gets booked.



  • If you select Let the waitlist race for it, set How long should customers on a priority (VIP) pass get the spot to themselves before the rest of the waitlist is notified? This determines how long customers with a priority (VIP) pass have to claim the available spot before the rest of the waitlist is notified.



  • Scroll down and click Save.


Note-With Let the waitlist race for it, nobody is booked automatically. The spot stays available until the waitlist closes, and anyone browsing the schedule can also book the spot.

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