Adding/Updating Class Waivers
A waiver can be a great way to finalize an agreement between two parties, ending their relationship and/or mitigating future risk.
Whether a waiver is advantageous or even necessary depends on the unique circumstances of your business and the ways in which it interacts with your customers. As an Admin, to add/update your class waiver:
Go to Settings > Business Settings > Waivers
Scroll down to the 'Waivers' section, add your waiver text and click 'Update Waiver' or 'Update & Prompt All' depending on your requirement.
After following the steps above, your customers will get a pop-up notification at the time of their first booking or reservation to read through their waiver notice and accept it.
- Once the waiver has been read and accepted by the user, the pop-up message will no longer appear.
- If the admin updates the waiver or changes the contents of the waiver and clicks 'Update & Prompt All', then the end user will get the waiver to read through and accept once again.
You can view a customer's waiver status by hovering over the check mark under 'Waivers' in 'Customer Management'.
Below is an example of how a waiver pop-up with actual content looks like from an end-user's perspective.
If you are facing any difficulties, get in touch with us via help.studiogrowth.com and we'll help you to get up and running in no time.