Processing Payments
Payments are mainly processed in the Admin portal. There 2 ways to process customer payments:
1.In the 'Customers' Tab:
Access the 'Customers' Tab from the side menu.
Search and select the customer you wish to process payments for.
There are 2 scenarios in which payments can be processed here:
-Processing a past unpaid transaction:
These transactions are marked in yellow under the 'Passes' section.
Select the 'Process Payment' option, choose the required payment method and complete the transaction.
-Processing a live transaction:
This is usually while assigning a new pass to a customer.
Once the required pass is selected, apply any promo codes, if applicable, select the required payment method and complete the transaction.
2.At the bottom of the Dashboard
This is mainly to process Cash and Pay Later payments. The payments here can be processed by clicking the 'Action' button.
After clicking the button, select the required payment method and complete the payment.
If you are facing any difficulties, get in touch with us via help.studiogrowth.com and we'll help you to get up and running in no time.